Request a stand

Privacy policy

This English version is provided for convenience only. The German version is legally binding.

Information on the processing of your personal data in accordance with the GDPR. As of: 2 December 2025.

1. Controller

The controller responsible for data processing on this website is:

IB Media GmbH
Rudolf-Wild-Straße 84
69214 Eppelheim
Germany
Email: support@ib-media.de
Phone: +49 (0)6221 / 79 35 32

2. General information on data processing

As a rule, we only process personal data of our users to the extent necessary to provide a functional website as well as our content and services. Personal data is generally only processed with the user's consent or where processing is permitted by law.

3. Cookies & consent management

This website uses a consent manager. On your first visit, you choose there which categories of cookies and external content are allowed. Technically necessary functions are always active because the website cannot be operated without them.

Your selection is stored exclusively locally in your browser (localStorage) and is not transmitted to us or to third parties. The consent manager is hosted on our own server and does not load anything from external servers itself. External content is only loaded after you have consented to the respective category.

You can change or withdraw your consent at any time with effect for the future via “Cookie settings” in the footer.

4. Contact form

Our website offers a contact form that can be used for electronic contact. If you use this form, the data you enter will be transmitted to us and stored: name, email address, subject and message as well as the time of submission.

The legal basis is Art. 6(1)(f) GDPR (legitimate interest) or Art. 6(1)(b) GDPR if the contact serves to carry out pre-contractual measures. The processing serves solely to handle your enquiry. The data will be deleted as soon as it is no longer required for this purpose and no statutory retention obligations prevent this.

5. Friendly Captcha

We use the “Friendly Captcha” service of Friendly Captcha GmbH, Am Anger 3-5, 82237 Wörthsee, Germany, to protect our contact form against automated spam requests. Friendly Captcha does not use tracking cookies and does not process any personal data for advertising purposes.

The following data is transmitted: IP address (anonymised), browser information (user agent), referrer URL and time stamp of the request. The legal basis is Art. 6(1)(f) GDPR.

Further information: https://friendlycaptcha.com/legal/privacy-end-users/

6. Amazon Web Services (AWS) & Zendesk

For the technical processing and forwarding of form data, we use Amazon Web Services EMEA SARL, 38 Avenue John F. Kennedy, L-1855 Luxembourg (processor pursuant to Art. 28 GDPR). Data processing takes place in the EU region.

To process your enquiries, we use the ticket system “Zendesk” of Zendesk, Inc., 989 Market Street, San Francisco, CA 94103, USA. Name, email address, content of the message, date and time as well as the communication history are processed. The transfer to the USA is based on the EU-US Data Privacy Framework; in addition, a data processing agreement with standard contractual clauses is in place.

7. Your rights as a data subject

You have the following rights towards us with regard to the personal data concerning you:

  • Right of access (Art. 15 GDPR)
  • Right to rectification (Art. 16 GDPR)
  • Right to erasure (Art. 17 GDPR)
  • Right to restriction of processing (Art. 18 GDPR)
  • Right to data portability (Art. 20 GDPR)
  • Right to object (Art. 21 GDPR)

You also have the right to lodge a complaint with a data protection supervisory authority about our processing of your personal data.

8. Right to object & changes

If we process your personal data on the basis of a legitimate interest (Art. 6(1)(f) GDPR), you have the right to object to this processing at any time. We will then no longer process the data unless we can demonstrate compelling legitimate grounds that override your interests, rights and freedoms.

This privacy policy is current as of 2 December 2025. It may become necessary to amend it as our website evolves or due to changes in legal or regulatory requirements.